Information We Collect About You and How We Collect It 

Personal Data 

What data is collected?

Source 

How was the data collected?

Purpose/Legal Basis 

Why was the data collected?

*Please see below for the numerical value key* 

Contact and identifying information, such as name, E-mail address, mailing address, phone number, driver’s license number, passport number, and similar identifiers 

Online; In Person; From Third Parties 

1, 2, 3, 4, 5, 6, 7, 8, 9, 10 

Demographic information, such as information that is about you individually but does not specifically identify you

Online; In Person; From Third Parties

2, 3, 6, 7, 8, 9, 10, 11, 12 

Travel information related to the Site and our provision of services, such as lodging (including household information), travel (including flight information), duration of stay, preferred activities, and rental or purchasing preferences (including age and gender) 

Online; In Person; From Third Parties

1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12  

Login information, such as username and password 

Online; In Person 

2, 3, 4, 5, 8, 9, 10 

Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies  

Online; In Person; Contents; From Third Parties 

1, 9, 10 

Payment and financial information, such as credit card number and billing address, which are processed and maintained by third party payment processors 

Online; In Person; Contents; From Third Parties 

1, 9, 10 

Communication information, such as information provided to us through e-mail or through chat 

Online 

1, 2, 3, 4

Information about the devices you use to access the Sites (such as the IP address and the type of the device, operating system, and web browser) 

Online 

7, 8, 12 

Dates, times, and duration of use of the Sites (including whether you are a repeat or first time visitor) 

Online 

7, 8, 12 

Information on actions taken when using the Sites (such as page views and website navigation patterns) 

Online 

7, 8, 12 

Profile reflecting a person’s preferences for services or products they choose 

Online 

7, 8 

Purpose and Legal Basis of Processing. 

Our legal basis for processing and collecting Personal Data varies based on the context for which it is collected.  The following are the legal grounds by which we can use your Personal Data: 

  1. to allow us to provide our service, e.g. to process orders you place and complete other transactions you have requested using the services, and provide you with products and services you request (legal basis: processing is necessary for the performance of an agreement with the user and/or for any pre-contractual obligations thereof);  
  2. to respond to your questions and comments and provide customer support (legal basis: processing is necessary for the performance of an agreement with the user and/or for any pre-contractual obligations thereof); 
  3. to comply with legal obligations (legal basis: processing is necessary for compliance with a legal obligation to which we are subject);  
  4. for our legitimate interests in enforcing our Terms & Conditions and other agreements in Court or in the stages leading to possible legal action arising from improper use of the Sites or the related services (legal basis: processing is necessary for the purposes of the legitimate interests pursued by us or by a third party); 
  5. to respond to enforcement requests (legal basis: processing is necessary for compliance with a legal obligation to which we are subject); 
  6. for our legitimate interests to operate, evaluate, and improve our business and the products and services we offer (legal basis: processing is necessary for the purposes of the legitimate interests pursued by us or by a third party); 
  7. to communicate with you about our products, services, offers, and promotions, and to analyze and enhance our marketing communications and strategies (legal basis: your consent or, if related to similar products or services as those already purchased, processing is necessary for the purposes of the legitimate interests pursued by us or by a third party); 
  8. for our legitimate interests to analyze trends and statistics regarding use of the services and transactions conducted using the services (legal basis: processing is necessary for the purposes of the legitimate interests pursued by us or by a third party); 
  9. for our legitimate interests to detect and protect against any malicious or fraudulent activity, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users (legal basis: processing is necessary for the purposes of the legitimate interests pursued by us or by a third party);  
  10. for our legitimate interests to maintain a record of your payments to user and other transactions using the services (legal basis: processing is necessary for the purposes of the legitimate interests pursued by us or by a third party); 
  11. for our legitimate interests in traffic optimization and distribution, interaction with live chat platforms, displaying content from external platforms and tag management (legal basis: processing is necessary for the purposes of the legitimate interests pursued by us or by a third party); and 
  12. for our legitimate interests in improved operation and maintenance purposes, the Sites and any third-party services may collect files that record interaction with the Sites (System logs) or use other Personal Data (such as the IP Address) for this purpose (legal basis: processing is necessary for the purposes of the legitimate interests pursued by the Sites or by a third party). 

 

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.  If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. 

Transfers of Data

We are based out of the United States and thus may transfer your Personal Data across borders.  We have taken appropriate safeguards to ensure your Personal Data is protected in accordance with this European Privacy Notice through implementing additional safeguards, such as the European Commission’s Standard Contractual Clauses.   

Retention of Data

We will only retain Personal Data for as long as it is required to provide you the Services you have requested, or as otherwise required by applicable law. 

Your Rights  

Under certain circumstances, by law you have the right to: 

  • Request access to your Personal Data (known as a “data subject access request”).  This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it; 
  • Request correction of the Personal Data that we hold about you.  This enables you to have any incomplete or inaccurate information we hold about you corrected; 
  • Request the erasure of your Personal Data.  This enables you to ask us to delete or remove Personal Data when there is no good reason for us continuing to process it. You also have the right to ask us to stop processing Personal Data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground; 
  • Request the restriction of processing of your Personal Data.  This enables you to ask us to suspend the processing of Personal Data about you, for example if you want us to establish its accuracy or the reason for processing it; 
  • Withdraw your consent.  In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your Personal Data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.  Where we are providing you with marketing information, you can also change your marketing preferences by using the unsubscribe instructions in the communications sent to you.  Once we have received notification that you have withdrawn your consent, we will no longer process your Personal Data for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so; 
  • Complain to your local data protection authority regarding our collection and use of Personal Data.  For more information, please contact your local data protection authority.  Contact information may be found here; and 
  • Request the transfer of your Personal Data to another party. 

 

If you want to review, verify, correct or request erasure of your Personal Data, object to the processing of your Personal Data, or request that we transfer a copy of your Personal Data to another party, please contact us in writing at info@jacksonhole.com. 

You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights).  However, we may charge a reasonable fee if your request for access is unfounded or excessive.  Alternatively, applicable law may require or permit us to decline your request; however, if we do so, we will inform you of the reason unless otherwise prohibited by law. 

Details About the Right to Object to Processing 

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in Jackson Hole Mountain Resort or for the purposes of the legitimate interests pursued by Jackson Hole Mountain Resort, users may object to such processing by providing an explanation related to their particular situation to justify the objection. 

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the user objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes.